FAQs

How can I get in contact with Aussie Valley Store?

If you would like to get in touch with our support team, please contact us at support@aussievalley.com or via our “Contact Us” page on our website header. One of our friendly staff members will assist you within 24-48 hours.


What types of payment do you accept?

We accept all major forms of payment, including credit cards, PayPal, and any of the Buy Now Pay Later methods listed throughout our website.


Is delivery free?

Yes, all orders placed come with free delivery Australia wide.


What if my order is delayed?

Sometimes orders may be delayed, if this is the case and you are wondering where your order is, first read our ‘Shipping Information’ page for further info, then check your Shipping Confirmation email you received, this can often end up in your spam/junk folder. If you are still unable to track your order, please contact us via the Contact Us page.


What currency is the store in?

All products displayed on our website are in Australian dollars (AUD).